Privacy Policy

Data we collect

We collect account details, professional credentials, subscription and order history, communications you send us, and optional preferences you share.

• Basic account data such as name, email, and role (doctor, clinic, supplier).
• Professional details like licenses or certifications when required for verification.
• Usage signals that help us improve features, such as course enrollments or product interest.

How we use your data

Data is used to operate the platform, personalize experiences, and keep transactions reliable.

• Operate subscriptions, bookings, orders, and course enrollments.
• Send essential notices about payments, renewals, deliveries, and service updates.
• Improve our services through aggregated analytics without exposing individual identities.

Security & protection

We apply layered security controls to reduce risk and respond quickly to incidents.

• Encryption in transit and at rest for sensitive data.
• Access controls and auditing to limit who can see operational information.
• Regular updates and monitoring to keep infrastructure resilient.

Payments & gateways

Payment data is handled by certified gateways such as Paymob. We do not store your full payment details on Tebbplus.

• Transactions are processed through trusted providers that follow strict security standards.
• Only minimal payment references are stored to confirm orders and subscriptions.
• For payment questions, you can contact us and the gateway partner noted on your receipt.

Your rights

You can request access, correction, or deletion of your personal data, subject to legal retention requirements.

• Update your profile information from your account settings.
• Request data access or deletion by contacting support with the details we should review.
• We may retain certain records when required for legal, billing, or security obligations.

Privacy updates

We update this policy when our practices evolve. Continued use means you accept the latest version.